Refund & Returns Policy

Refund & Returns Policy

At AlMaaidah Foods, customer satisfaction is important to us.

No Returns on Food Products

Due to the nature of food and honey products, we do not accept returns or exchanges once the product has been delivered.

Damaged or Incorrect Orders

If you receive:

  • A damaged product

  • An incorrect item

Please contact us within 24 hours of delivery with:

  • Order number

  • Clear photos of the issue

We will review the case and may offer:

  • Replacement

  • Store credit (if applicable)

No Refunds For

  • Change of mind

  • Taste preferences

  • Improper storage after delivery

Ready to Order Sidr Honey?

Choose the size that fits your needs and place your order directly with us.